If you wish to pick up your order in store:
Milano is proud to guarantee products that are fresh upon delivery. We strongly urge you to verify your order upon delivery. If an item is not to your satisfaction once your order has been delivered, our delivery-person will take back the item, and you will be refunded for that item on your credit card (it is possible that a delay of 24-48hrs for the refund could occur, depending on your financial institution).
If you request a refund after the delivery has been made and accepted, you must then bring the item back to the Milano store with your receipt. Milano is not responsible for any additional delays for refunds. It is suggested you communicate with your financial institution to verify return policies concerning your credit card