PRIVACY POLICY

Milano Fruiterie
Last updated: February 25, 2026

Milano Fruiterie is committed to protecting the privacy and personal information of its customers, website visitors, and partners. This policy describes how we collect, use, disclose, and protect personal information in accordance with applicable laws in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Law 25.

We may modify this policy from time to time. The most recent version will always be available on our website.


Person Responsible for the Protection of Personal Information

Milano Fruiterie has designated a person responsible for the protection of personal information.

For any questions, requests for access, correction, or deletion:

  • Email: info@milanofruiterie.ca

  • Mailing address: 6862 Boul. Saint-Laurent, Montreal, QC, H2S-3C7

  • Attention: Person Responsible for the Protection of Personal Information


Collection of Personal Information

We collect only the personal information that you voluntarily provide, for example when you:

  • contact us by email

  • complete a form on our website

  • ask a question or request information

This information may include:

  • name

  • contact details (email, telephone)

  • any information provided in your message

We do not automatically collect information that allows us to personally identify you without your consent.


Use of Personal Information

The information collected is used solely for the following purposes:

  • responding to your questions and requests

  • communicating with you when necessary

  • improving our services and our website

  • understanding general use of our website

We do not use your information for marketing purposes without your consent.


Consent

By providing us with personal information, you consent to its collection, use, and disclosure in accordance with this policy.

You may withdraw your consent at any time, subject to legal or contractual obligations.


Cookies and Analytics

Our website uses analytics tools, including Google Analytics, to collect non-personal information such as:

  • IP address

  • device type and browser

  • pages visited

  • duration of visits

This data is used solely to analyze website performance and improve the user experience. It is not used to personally identify you.

You may configure your browser to refuse cookies.


Disclosure of Personal Information

Milano Fruiterie does not sell or rent your personal information.

However, we may disclose it:

  • when required by law

  • to technology service providers (e.g., web hosting, analytics)

  • when necessary to respond to your request

These third parties are required to protect the information and to use it only for the intended purposes.


Retention of Information

Personal information is retained only for the period necessary for the purposes for which it was collected or to comply with legal obligations.


Security

We implement reasonable administrative, technical, and physical security measures to protect personal information against unauthorized access, disclosure, loss, and misuse.

The security of your personal information is of paramount importance to us. We implement all appropriate technical and organizational measures to ensure the protection of your information and to prevent its disclosure outside Milano Fruiterie.

Only persons duly verified and authorized by Milano Fruiterie will have access to your information.

In addition to carefully choosing the information you share and the persons with whom you share it, we recommend adopting good security practices. This includes:

  • changing your password regularly

  • using antivirus software

  • logging out when you are not using your computer

  • considering encryption of your data


Privacy Incident

In the event of an incident presenting a serious risk of harm, Milano Fruiterie will take the measures required in accordance with applicable laws, including notifying the affected persons and the competent authorities.


Your Rights

You have the right to:

  • access your personal information

  • request its correction

  • request its deletion (within legal limits)

  • withdraw your consent

  • file a complaint regarding the protection of personal information

To exercise these rights, contact us at: info@milanofruiterie.ca